Vishwaganga Computers

Welcome to Vishwaganga Computers (vishwangangacomputer.co.in). By browsing our website, purchasing hardware or accessories, or engaging our repair, maintenance, and digital services, you agree to comply with and be bound by the following Terms of Service.

1. Scope of Services & Products

Vishwaganga Computers is a technology retail and repair enterprise based in Pimpalgaon Baswant, Nashik, providing:

• Computer & Laptop Sales: Brand new and refurbished desktops, laptops, custom gaming/office PC builds, SSDs, RAM, monitors, and peripherals.
• Repair & Maintenance: Laptop chip-level repair, motherboard repair, screen & hinge replacements, keyboard repairs, cooling fan servicing, and operating system / driver installations.
• Printer & CCTV Solutions: Laser & inkjet printer repairs, cartridge refilling, and CCTV surveillance camera installation and maintenance.
• Digital & Office Services: Marathi and English professional typing, high-speed Xerox, color printing, document scanning, lamination, and digital government/application form submissions.

2. Quotations, Pricing & Payments

• Estimates vs Final Invoices: Diagnostic repair estimates are provided after initial inspection. If our technicians uncover deeper internal component damage during chip-level diagnosis, a revised cost estimate will be communicated for your approval before proceeding.
• Market Fluctuations: Due to global hardware component market changes (e.g., RAM, SSD, Graphic Cards), in-store and advertised prices are subject to change without prior notice until an order is confirmed.
• Payment Methods: We accept cash, major UPI apps (Google Pay, PhonePe, Paytm, BHIM), debit/credit cards, and direct bank transfers. Invoices are provided upon full settlement.

3. Repair Conditions & Data Backup Responsibility

• Customer Data Advisory: Customers are strongly advised to back up all important personal and business data prior to handing over any computer, laptop, or external storage drive for repair. While our technicians exercise utmost caution, Vishwaganga Computers is not liable for data loss resulting from pre-existing bad sectors, drive failure, operating system crash, or malware corruption.
• Service Diagnostics: A nominal inspection fee may apply if a device is thoroughly diagnosed but the customer subsequently decides not to proceed with the repair.
• Device Collection Policy: Customers are requested to collect repaired items within 30 days of receiving a readiness notification via phone or WhatsApp. Devices left uncollected for more than 90 days may be subject to storage fees or disposal to recover parts and repair overheads.

4. Warranty & Replacement Policy

• Manufacturer Warranty on New Products: All brand-new hardware components, laptops, printers, and peripherals carry the official warranty provided directly by their respective manufacturers (e.g., HP, Dell, Lenovo, Asus, Acer, Canon, Epson, CP Plus). Warranty terms and service center assistance follow the manufacturer's official policies.
• Service / Repair Warranty: Specific hardware component replacements and chip-level repairs carry a 30-day labor/service testing warranty covering the exact issue repaired.
• Warranty Exclusions: Warranties do not cover damages caused by physical drops, liquid spills, electrical voltage surges, lightning, fire, tampering by unauthorized technicians, or software-induced malware/virus re-infections occurring after delivery.
• Consumables: Ink bottles, toner cartridges, printer ribbons, cables, and paper supplies once opened or used cannot be returned or refunded.

5. Digital Typing & Printing Services

• Customer Review & Approval: For Marathi/English typing, legal documentation, or application forms, customers are required to proofread and approve drafts before final printing or digital submission. Vishwaganga Computers will not be held responsible for errors not identified during customer verification.
• Document Privacy: Confidential documents submitted for Xerox, scanning, or printing are deleted or discarded after the task is finished.

6. Acceptable Use of Website

When accessing our website (vishwangangacomputer.co.in), you agree:

• Not to misuse the site, tamper with underlying code, or upload malicious code or harmful scripts.
• Not to scrape, crawl, or harvest business information or customer reviews for unauthorized commercial purposes.
• Not to attempt unauthorized access to server infrastructure or business communication channels.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Vishwaganga Computers, its proprietor, and staff shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from:

• Unavailability of third-party replacement parts or manufacturer supply delays.
• Loss of business profits, data corruption, or downtime caused by pre-existing hardware failures.
• Disruptions caused by natural occurrences, internet downtime, or regional power outages.

8. Intellectual Property & Trademarks

The name "Vishwaganga Computers", store logo, website text, and original assets belong to Vishwaganga Computers. All third-party brand names, registered trademarks, logos (e.g., Intel, AMD, Microsoft, Dell, HP, Lenovo, Windows) cited on the website are properties of their respective trademark owners and used solely for identification and product compatibility purposes.

9. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of India. In the event of any disputes, claims, or controversies arising from services or purchases, the exclusive jurisdiction shall lie with the competent courts located in Niphad / Nashik, Maharashtra, India.

10. Contact Information

For inquiries, feedback, or clarifications regarding these terms, please get in touch with our team: